Some companies have a dedicated website for Projectmates. Your site admin will instruct you on the website to access if this is the case. For all other users, log in to https://clients.projectmates.com.

To log into Projectmates:

1.   Visit http://clients.projectmates.com.

2.   Click the Client Login link in the top right of the screen.

The log-in screen will display.

3.   Enter your username and password.

Note: Passwords are CaSe SeNsItIvE!

To avoid reentering the login information, mark the check box for Remember Login.

Note: Please do so only if your computer is secure.

Note: If you forget your password, click the Forgot your password? link. Type your username and click the Email me button. Your username and a link to reset your password will be emailed to the email address for your user account within a few minutes.

If this is your first time to login on this computer or device you will be automatically taken through a browser compatibility test. Please see instructions below.

If you have already used Projectmates on this computer or device, your My Work list is displayed, and you may select from the list and begin knocking out your tasks.

To get to your projects, simply click the My Projects tab at the top.

In order for the Projectmates software to have optimal performance, certain browser features will need to be enabled. The browser compatibility test will check the settings for your internet browser and prompt you to make any needed changes.

Please note that Projectmates can be run on any modern browser, such as Microsoft Internet Explorer 10 or greater, Mozilla Firefox, Google Chrome, or Apple Safari.

The following tests are performed when users log into Projectmates for the first time:

·         JavaScript

·         Cookies

After logging in for the first time, the Projectmates application will perform a Browser Compatibility Test. The browser test confirms or prompts the availability of certain features that are used in Projectmates. If any features are not available, the page will remain on the test screen and instructions will be provided to make necessary modifications to the browser.

Once the browser test successfully completes, the test information is stored in the form of a cookie on your computer. This cookie will expire in 90 days, at which time you will automatically be prompted to run the compatibility test again.

Projectmates utilizes JavaScript for the functionality of validating data or displaying messages. JavaScript is required to run Projectmates.

By default, some web browsers block certain scripting functionality used by the Projectmates application.

If the browser stops on this page, follow the instructions given on the screen to enable JavaScript.

If these instructions do not work, contact your IT support person for your company.

Cookies are used to store session information, such as the user name and project information, for each logged-in user. Cookies are required to use Projectmates.

If the browser stops on this page, follow the instructions given on the screen to enable cookies.

If these instructions do not work, contact your IT support person for your company.

Just as logging-in to the Projectmates site is essential, so is logging-off. Project documentation can be considered highly confidential and can be at-risk based on user rights. For example, if a user has rights to delete documents and neglects to logout, another user who normally has read only access might be able to delete files.

Additionally, Projectmates date/time/user stamps all actions taken in the system. So, if another person is accessing Projectmates using your session, everything that person does will be stamped with your user ID. Therefore, any mistakes or errors that the person makes will be traced back to your user ID. It is highly recommended that you follow the steps to logging-off of Projectmates each time you use it.

To log out of the system, click the Log Out link at the top right of the page. This will tell the system that your work session has been completed. Next, manually close any open browser windows to ensure that sensitive information is not visible to anyone else who might use your computer.